When you receive a booking enquiry from a passenger, you’ll be notified via email and SMS to log into your driver dashboard. Once logged in, you can review and respond to any pending booking enquiries.

Each booking enquiry you receive is just that—an enquiry. You can view and respond to each one accordingly. If needed, you can use the site’s messaging system to ask questions or seek clarification before approving a ride. Responding to booking enquiries quickly is beneficial, as it increases your chances of securing the booking. If you don’t wish to complete a particular enquiry, you also have the option to cancel it.

Approving a booking enquiry informs the passenger that you are willing to complete the ride. If the passenger wants to secure the booking, they will need to promptly make full payment via the website. For instances where an additional fee is necessary, you can easily charge extra travel costs using the ‘add fee’ feature, and you can also note why this fee has been added.

One of the key benefits for drivers is that Dream Rides handles all follow-up and ensures that customers have the opportunity to secure their rides within the specified timeframe (7 days). This takes the hard work off your shoulders, allowing you to focus on providing exceptional experiences.

Once a payment is successful, you’ll be notified that the booking is paid and confirmed. This notification will include all contact details for the passenger so you can make any final preparations.